Dear Lumos Customers,
In the last few weeks, the world has witnessed a pandemic spread of the CoronaVirus (COVID 19) across countries, cities and states impacting economies, businesses, and individuals alike.
As a socially responsible organization, Lumos is committed to ensuring that you, our customers are adequately prepared for any possible development. We are working tirelessly to put in place systems and procedures aimed at ensuring that both homeowners and businesses aren’t impacted by the situation and that necessary support is available to you at all times.
We are confident that these measures will ensure that our commitment to you and to the entire Lumos community remains unharmed at these unusual times, so we can continue to provide you with power to enable prosperity and improve everyday livelihoods.
I want to thank you for your continued support, and will continue to keep you informed as we take additional action.
Group CEO, Lumos