Paying for Clean Energy Has Never Been so Simple
In Africa today, close to 1 billion people still remain with poor or no access to the electricity grid. Affordable, reliable and clean energy is an essential pillar of economic growth and sustainable development that is not always readily available in the region.
With simple access to this type of energy, many areas of socio-economic development such as health, food production, security and livelihoods can be enhanced. Lumos provides power solutions that allow growth and prosperity by using technology with a personalised service. To ensure the needs of people with unreliable or no access to the grid are met, Lumos is constantly changing and adapting its approach to help bridge this gap and find easy and accessible solutions for its customer base.
Simple Access to Power
Lumos’ model and technology are ever-evolving as we strive to make life easier for our customers on all fronts, from providing them with the product to making it very easy to set up and use. Aside from helping customers save up to 70% of the cost of running a generator, Lumos is also looking to make its customers’ experience as easy as it could possibly be, by letting them choose their preferred method of payment, streamlining processes that were longer and more time consuming, not long ago.
Depending on where customers purchased their Lumos Yellow Box and how they prefer to pay, Lumos has set up different ways of payment for its customers to choose from including:
Lumos customers can pay online
Or using a USSD code
Or via SMS
By simplifying this access, Lumos customers can have peace of mind in knowing that they can almost instantly top-up and start benefiting from reliable and clean power without compromises.
Indeed, according to a recent report, 88% of Lumos customers saw their quality of life improve whilst 8/10 of those using the system for income-generating purposes saw their income increase, mainly due to cost savings.
This impact on households and communities can then spill over to boost the local economy which in turn can see improvements in areas such as health, jobs, education and security.